GambleAware®: Gambling Help & Gambling Addiction
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- We did not run into any problems, but it did take several days.
- 22BET offers new UK customers a £50 bonus when they register and place their first bet.
- 22Bet do offer live betting, live chat, and a decent mobile experience.
- However, that`s the only contact method aside for Live Chat, and the Live Chat I found to be useless.
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The player complained about not being allowed to make a withdrawal depite having gone through verification process. A player from the UK complained that after he tried to withdraw his big win, the casino informed him about cancelling the winnings and closing his account due to some breach of T&C. The player said he had’nt done anything wrong and it wasn’t clear of which forbidden action was he accused of. The casino refused to cooperate with the mediator services and the player was advised to contact regulatory authority. The player from Slovakia has experienced a technical glitch while playing a specific slot machine.
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Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. It’s crucial for users to review the terms and conditions of each promotion to ensure eligibility and understand any specific requirements or limitations. By familiarizing themselves with the promotion’s rules, users can make the most of the available bonuses and maximize their potential benefits. The remaining bonus in your account, which will not exceed the initial bonus awarded, will be credited to your main account. However, if the remaining amount in your bonus account is less than the minimum stake amount, the bonus will be considered lost.
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The player from Austria would like to obtain a full report of all deposits and withdrawals. The player from Brazil is experiencing difficulties withdrawing his funds. The player from Portugal had been unable to withdraw his winnings from the casino despite having provided numerous documents for verification. The player later confirmed that the issue had been resolved by the casino. Consequently, the Complaints Team had marked the complaint as ‘resolved’ in their system. 22bet is a highly reputable online betting platform that prioritizes the safety and security of its users.
The player from India has submitted all the required documents for KYC. The player requested a withdrawal to a card which was denied, so they changed the withdrawal method to the bank transfer. However, the withdrawal request was for €19,000 and the casino said the maximum withdrawal limit was €1,000 per day instead of no limit.
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The player from Australia is questioning the number of documents which are required for KYC verification. The player submitted her documents for verification, but her driving license was not accepted due to a missing expiry date. The player from Australia is enquiring about the possibility to upload documents that are required for additional KYC verification. The player from Italy had his account blocked after depositing funds in to his account. The player complained about the casino rejecting their withdrawal requests for unknown reasons.
Player succeeded in opening new account after the old one has been closed as per player’s request.
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The player’s deposit was not credited for yet unknown reason. The player from the Netherlands deposited in the casino, but the amount wasn’t credited to his casino balance. The player from Germany has requested withdrawal a week ago. Shortly after the complaint was submitted, the player was able to receive his withdrawal and the complaint is resolved.
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The player deposited and is trying to withdraw through Paytm, but without success. 22bet offers a wide range of sports to bet on, including popular options like football, basketball, tennis, cricket, and many others. This ensures that users have a fair chance of obtaining higher returns on their winning bets. 22Bet is a great bookmaker if you’re looking specifically at esports betting. They’ve recently expanded their roster of covered games and frequently offer better odds than you’re going to find elsewhere.
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The player from France is dissatisfied with the withdrawal process. He submitted all documents, but his withdrawal hasn’t been processed yet. The player from Czech Republic had his withdrawal suspended due to third party deposit. The player is struggling to verify in the casino for over 2 weeks. The casino failed to respond and we were forced to close the complaint as ‘unresolved’.
Football
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We closed the complaint as ‘unresolved’ because the casino failed to respond, however, the player later informed us they successfully passed the identity verification. The player from Hungary is experiencing difficulties withdrawing his funds due to technical difficulties related to crypto payment method. The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing additional verification. The complaint was resolved after the player’s account was succesfuly verified. The player from Italy breached the bonus T&Cs by placing bets higher than allowed, therefore we first rejected this complaint.
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Later, the player found about the country restriction, requested to have his account blocked, and demanded a refund of his deposits. The casino refused to refund his deposits saying he had accepted the terms and conditions at the registration. The player from Greece has requested withdrawals less than two weeks ago. They have been pending since but player got paid after delay. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply. The player from Portugal would like to close his casino account.
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The player from Canada has been struggling to provide proof of his deposit. The player confirmed that his account was successfully verified. The player from Australia has tried to block her account on several occasions. The player from Iceland had the account blocked, after a friend has opened one under her name from the same device.
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The player from Thaiwan is experiencing difficulties withdrawing his funds due to limited availability of payment methods. Upon attempting a withdrawal, the casino’s security service requested a medical certificate to confirm they weren’t addicted to gambling. The player finds this request impossible and non-compliant, and seeks assistance. The player from Greece is not receiving the cashback bonuses or promo points he is entitled to according to the casino’s offer.
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